FAQ : Service use

What is ANA Discover JAPAN Free & Easy?: ANA Discover JAPAN Free & Easy is a travel package that includes accommodation in Japan and round trip flight of ANA, available from one passenger. For more details, click here.
Who can use ANA Discover JAPAN Free & Easy?: This service is available only for people who are aged 3 and over, living outside Japan, foreign nationals with non Japanese passport. Or people who are aged 3 and over, living outside Japan, have obtained permanent resident status of a country outside Japan. In order to use the service, a customer must provide (a copy of) his/her passport and residential address. During the service period after purchase, if you fail to meet the agreements of service, or if we do not receive required documents, we may cancel your booking or charge the difference between the price of original booking and corrected airfare.
Will I earn frequent flyer miles if I book a ANA Discover JAPAN Free & Easy?: A member of ANA Mileage Club will earn 50% of flown mileage at each flight.
I am under 20 years old. Can I use ANA Discover JAPAN Free & Easy?: Definition of adult depends on the country. Ask your local H.I.S. store.
When will ANA Discover JAPAN Free & Easy be released?: ANA Discover JAPAN Free & Easy will be released approximately: mid to end of January for tour departing May - October, mid to end of July for tour departing November - May (or April)
What is the privacy policy of ANA Discover JAPAN Free & Easy?: Please ask and follow the rules of your local H.I.S. store.